BPO Innovation Awards 2026

Recognizing organizations and leaders who are shaping the next generation of Business Process Outsourcing through innovation, intelligence, and impact.

01
Award

Most Innovative BPO
of the Year

For organizations that challenge conventions and redefine excellence through bold innovation.

02
Award

Excellence in
Automation & AI

Celebrating intelligent automation that transforms efficiency, accuracy, and scale.

03
Award

Customer Experience Transformation

Honoring digital-first strategies that deliver exceptional customer outcomes.

04
Award

Digital Transformation Champion

For organizations leading end-to-end digital reinvention across ecosystems.

05
Award

BPO Leader of the Year

Recognizing a leader whose vision has reshaped the BPO landscape.

06
Award

Best Employee-Centric Culture

Honoring organizations that put people at the heart of innovation.