Business Process Outsourcing (BPO) is the fastest growing segment of the ITES
(Information Technology Enabled Services) industry. Business process outsourcing in
India, which started around the mid-90s, has now grown by leaps and bounds.
Innovation, new technologies and global competition are the constant driving forces
behind growth and expansion in the global business process outsourcing industry.
Automation and robotics are changing the way we live and work. BPO industry is actively
adopting RPA to add value to their customer's processes while cutting down operational
costs and the pace at which automation is replacing Human Effort in BPO indicates that
the gap between the digital-physical divide will be bridged significantly in the coming
years, impacting human lives and industries.
Benefits of Attending
Sponsors benefit in Nutshell: