Featured Speakers

Bala Prasad Peddigari
Bala Prasad Peddigari

Chief Innovation Officer and Global Head - Technology Advisory Services

Tata Consultancy Services
Venkatesh P
Venkatesh P

Head - Business Continuity Management Central Operations

Cognizant
Rituparn Bakshi
Rituparn Bakshi

Head - Quality Process Excellence and CX

Omega Healthcare Management Services
Ashutosh Sharma
Ashutosh Sharma

VP & Sales Head (India)

Kore.ai
Jeetendra Singh
Jeetendra Singh

Head of Data Science Analytics & Innovation

WNS
Anoop Kumar P
Anoop Kumar P

Vice President and Head - Business Excellence

Infosys
Sundar Hariharan
Sundar Hariharan

Vice President and Head of Client Digital Delivery Alorica IQ

Alorica India
Uthaman Bakthikrishnan
Uthaman Bakthikrishnan

Executive Vice President

ClearTouch
Ashu Kakkar
Ashu Kakkar

Chief Information Office

ITC Infotech
Satyam Lad
Satyam Lad

Product Management Director

Assertion
Sushant Purushan
Sushant Purushan

EVP & India Business Head Cloud First and Digital IMS

3i Infotech Ltd
Vikas Wahee
Vikas Wahee

Head of Solutions, BPM & ITES

FLOW
Dhipak Dhar
Dhipak Dhar

Senior Director - Digital CX India Business Leader APAC and Sogeti

Capgemini
Kartik Khambhati
Kartik Khambhati

Co-Founder & Chief Business Development Officer

HoduSoft
Anuj Bhalla
Anuj Bhalla

President & Global Head Delivery Excellence & Integrated Cloud (App Modernization & Hybrid Infra)

Tech Mahindra
Rishabh Lalwani
Rishabh Lalwani

Director

RemoteDesk
Kiran Jonnakut
Kiran Jonnakuty

Delivery Head – Enterprise Apps

Conduent
Hiroshan Gopalapillai
Hiroshan Gopalapillai

Chief Executive Officer

Pulse Telesystems Pvt. Ltd
Hemant Kanani
Hemant Kanani

VP – Delivery Excellence & Transformation

Mphasis
John Praveen
John Praveen

VP and Head of Sitel Technical Support as a Service

Foundever
Murali Yalla
Murali Yalla

Vice Precident, Cloud First Quality Engineering

Accenture in India
Ranjan Moitra
Ranjan Moitra

Vice President and Country Head, Service Excellence

Sutherland
Stephen Ernest
Stephen Ernest

Sr. Vice President- (International Operations)

Startek
Ram Mohan Natarajan
Ram Mohan Natarajan

Global Head Business Transformation

Sagility
Amit Vk
Amit Vk

Sr. Director – India Operations Head Insurance & Finance Delivery DXC Technology

DXC Technology
Kartar Saxena
Kartar Saxena

VP - Strategic Business Group

[24]7.ai
Swapnil Nagvekar
Swapnil Nagvekar

Global head and Associate Vice President – Hexaware Technologies BPS

Hexaware technologies