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    Reimagine the Business Process for Actionable Insights

    13th September 2019 | ITC Maratha, Mumbai


Our Partners

Our Speakers

Mukesh Jain

Mukesh Jain

CTO

Capgemini

Sanjay Lokapur

Sanjay Lokapur

Chief Delivery Officer

Concentrix

Subhendu Mandal

Subhendu Mandal

Head Transformation

Sutherland Global Services

Sumeet Pathak

Sumeet Pathak

Chief Evangelist , IMEA

Automation Anywhere



Saigal Ravindra

Saigal Ravindra

Senior Director - Business services,Asia

Capgemini

Abhinav Arora

Abhinav Arora

CEO

EOS - Eureka Outsourcing Solutions

Visukumar Gopal

Inderjit Sehrawat

MD,India

Kryon Systems

Ajay Kumar

Ajay Kumar

Head - India Outsourcing

3i Infotech Ltd.



Naozer Dalal

Naozer Dalal

Chief Operating Officer

Conneqt Business Solutions

Ujwal Makhija

Ujwal Makhija

Managing Director

Phonon.IO

Sagar Saroi

Sagar Saroi

Vice President

GeBBS Healthcare Solutions

Jhankhana Desai

Jhankhana Desai

Founder and Managing Director

KServe BPO



Jayati Chakraborty

Jayati Chakraborty

EVP Operations

Teleperformance

Rajeev Singh

Rajeev Singh

COO

Karvy Fintech - Global Business Services

Shankar Balu

Shankar Balu

Enterprise Sales Director

Kryon

Harshdeep Grewal

Harshdeep Grewal

Head Customer Engagement

Mahindra Integrated Business Solutions Pvt. Ltd.



Paresh Varma

Paresh Varma

Senior Vice President Operations

Tech Mahindra Business Services

Gautam Chatterji

Gautam Chatterji

Associate Vice President

Larsen & Toubro Infotech Ltd.

Naveen Krishna

Naveen Krishna

CSO

Conneqt Business Solutions Ltd.

Harshdeep Grewal

Kunal Dayal Jesrani

Senior Vice President - Operations Support

Tech Mahindra Business Services



Amey Saxena

Amey Saxena

CEO

Platinumone

Key Takeaways and Special Features

BPO Industry Revitalization through Technology

Emerging Tech Trends to watch for in BPO Industry

Overcoming the challenges and Limitation with use of Technology

Reskilling the Work force in BPO industry

Employee Engagement Using Gamification in BPO Industry

The Next Wave of Automation – Scaling with High Value Processes

Testimonials

Highlights of Mumbai Edition