Customer Contact Leader of the Year

Award given to the Executive/Director level contact who manages and directs the entire center including staff, systems and practices.

The Artificial Intelligence Excellence Awards

The Award will recognize those organizations, who bring AI to Work and apply it to solve real problems.

Workforce Innovation of the Year

The BIG Innovation Awards recognize those organizations and people who bring new ideas

Best in Class Remote Contact Center

The Award will recognize those organizations, who successfully managed the remote working in 2021.

Best Contact Center Training & Development Program

Award presented to the BPO with the overall best design and features to enhance employee satisfaction. It is aimed at centralised centers

The Cybersecurity Excellence Awards

For cyber security experts, technology developers taking proactive steps to thwart attacks and take preventative measures to remain one-step ahead so responses can be quick and efficient.

Stratus Awards for Cloud Computing

The 2021 Stratus Awards recognize those companies innovating in the Cloud and providing offerings that are truly differentiated in the market. As modern consumers and businesses alike adopt more and more cloud-based services rewarding those who are uniquely adding value to our daily lives is increasingly more important.

2021 Excellence in Customer Service Award

The Award is for Best CX provider in 2021

BPO Excellence Award
2021

Best Contact Center Culture

This will represent the Best working Culture management in WFH, WFO in 2020-21

Best Place to Work

The Best Places to Work identify the organizations doing all they can to improve the performance by challenging their employees in an environment that makes work fun and engaging

BPO of the Year