Presents



Co - Presented By


 Thursday, 25th August 2022
Le Meridien, Hyderabad



 Wednesday, 19th October 2022
Ritz-Carlton, Bengaluru


Television Partner


Value Creation for BPOs and their customers

8+

Editions

70+

Partners

120+

Speakers

1000+

Delegates

Our Partners






Key Takeaways and Special Features

Who should be a part of this Summit

CXO's/ Head/ VP/ President/ Directors:

  • Technology
  • Information
  • HR
  • Operations
  • Business transformation
  • Quality

Featured Speakers




  • Speakers for 9th Editions




    Chandra Surbhat

    Chandra Surbhat

    Wipro

    Rituparan Bakshi

    Rituparn Bakshi

    Sutherland Healthcare Solutions

    Uday Jose

    Uday Jose

    Enate APAC

    Pravin Salunkhe

    Pravin Salunkhe

    Firstsource

    Triveni Rabindraraj

    Triveni Rabindraraj

    GoTo

    Bala Prasad Peddigari

    Bala Prasad Peddigari

    Tata Consultancy Services

    Kiran Jonnakuty

    Kiran Jonnakuty

    Conduent Business Services

    Atish Aziz

    Atish Aziz

    Enate Ltd

    Alok Jha

    Alok Jha

    Tech Mahindra

    Amitabh Mishra

    Amitabh Mishra

    Tech Mahindra

    Saurabh Akhauri

    Saurabh Akhauri

    Accenture

    Karun Kumar

    Karun Kumar

    Teleperformance India

    Prashant Michael

    Prashant Michael

    [24]7.ai

    Dishant Bhojwani

    Dishant Bhojwani

    24-7 Intouch

    Vilas Reddy Chuda

    Vilas Reddy Chuda

    [24]7.ai

    Lalit Desiraju

    Lalit Desiraju

    HGS

    John Praveen

    John Praveen

    Sitel Group

    Santosh Kumar Mohapatra

    Santosh Kumar Mohapatra

    Virtusa

    Sumit Koul

    Sumit Koul

    Cognizant

    Arun Kumar Das

    Arun Kumar Das

    Sutherland

    Seshu Venkata

    Seshu Venkata

    Wipro

    Bharathwaj Ranganathan

    Bharathwaj Ranganathan

    Capgemini


  • Speakers for 10th Editions




    Suchita Vishnoi

    Suchita Vishnoi

    Cognizant

    Karthik Sikharam

    Karthik Sikharam

    Mphasis

    Trisha Srivastava

    Trisha Srivastava

    Genpact

    Dr. Nitin Barekere

    Dr. Nitin Barekere

    Omega Healthcare Management Services

    Vishesh Nigam

    Vishesh Nigam

    Concentrix

    Ravi Pandikunta

    Ravi Pandikunta

    Tech Mahindra

    Rajesh Vedaraju

    Rajesh Vedaraju

    LTI - Larsen & Toubro Infotech

    Kaushik Mukhopadhya

    Kaushik Mukhopadhya

    Capgemini

    Ranjith Menon

    Ranjith Menon

    HGS - Hinduja Global Solutions

    Balaji Raghunathan

    Balaji Raghunathan

    ITC Infotech

    Sushant Purushan

    Sushant Purushan

    3i Infotech Ltd

    Arvind Prabhat Shankar

    Arvind Prabhat Shankar

    Capita

    Sandeep Kutty

    Sandeep Kutty

    Conduent

    Srinivas T K

    Srinivas T K

    Firstsource

    Lakshmanan Ramanathan

    Lakshmanan Ramanathan

    Infosys BPM

    Susmita Malik

    Susmita Malik

    [24]7.ai

    Murali Yalla

    Murali Yalla

    Accenture in India

    Kartick Krishnamurthy

    Kartick Krishnamurthy

    Teleperformance

    Shanavaz Shaik

    Shanavaz Shaik

    Newage Software & Solutions

    Neeraj Sahgal

    Neeraj Sahgal

    DXC Technology

Benefits of Attending

  • Discover new ways to improve your business strategy.
  • Gain competitive knowledge
  • Networking is a powerful tool, get the chance to interact with top industry experts in the field, who will share their experience.
  • Unmatched networking opportunities - don't miss the opportunity to make new connections.
  • Explore the best practices to optimize your business processes.
  • Upgrade your personal profile and boost your reputation within your industry.

Awards Category

Customer Contact Leader of the Year

Award given to the Executive/Director level contact who manages and directs the entire center including staff, systems and practices.

Nominate Now

The Artificial Intelligence Excellence Awards

The Award will recognize those organizations, who bring AI to Work and apply it to solve real problems.

Nominate Now

Workforce Innovation of the Year

The BIG Innovation Awards recognize those organizations and people who bring new ideas

Nominate Now

Best in Class Remote Contact Center

The Award will recognize those organizations, who successfully managed the remote working in 2022.

Nominate Now

Best Contact Center Training & Development Program

Award presented to the BPO with the overall best design and features to enhance employee satisfaction. It is aimed at centralised centers

Nominate Now

The Cybersecurity Excellence Awards

For cyber security experts, technology developers taking proactive steps to thwart attacks and take preventative measures to remain one-step ahead so responses can be quick and efficient.

Nominate Now

Stratus Awards for Cloud Computing

The 2022 Stratus Awards recognize those companies innovating in the Cloud and providing offerings that are truly differentiated in the market. As modern consumers and businesses alike adopt more and more cloud-based services rewarding those who are uniquely adding value to our daily lives is increasingly more important.

Nominate Now

2022 Excellence in Customer Service Award

The Award is for Best CX provider in 2022

Nominate Now

BPO Excellence Award
2022

This will represent the Best working Culture management in WFH, WFO in 2020-22

Nominate Now

Best Contact Center Culture

This will represent the Best working Culture management in WFH, WFO in 2020-21

Nominate Now

Best Place to Work

The Best Places to Work identify the organizations doing all they can to improve the performance by challenging their employees in an environment that makes work fun and engaging

Nominate Now

BPO of the Year

This will represent the Best working Culture management in WFH, WFO in 2020-21

Nominate Now

Excellence in Process Optimization

Nominate Now


Sponsors benefit in Nutshell:



Identify financial risk

Showcase thought-leadership by showing your target market who you are, what you do and why they should get to know you

Treasury Policy

Chance to renew longstanding connections with existing clients and initiate new business with potential clients

Fx Market Information

Sponsoring our event offers you the opportunity to reach uniquely targeted audience and reach the decision makers.

Unbiased Advice

Engage and connect with delegates before, during or after the event.

Expertise in derivatives

Take the stage and educate your audience on how your company technology can drive their business forward

Glimpse of Previous Editions



Pricing


  • Pricing for 9th Edition



    Till 24th May

    10,000

    • 9th Edition BPO Innovation Summit and Awards 2022
    • Awards Nomination Fees: 10,000 + 5,000
    Register now >
    Till 24th June

    12,500

    • 9th Edition BPO Innovation Summit and Awards 2022
    • Awards Nomination Fees: 12,500 + 5,000
    Register now >
  • Pricing for 10th Edition



    Till 11th August

    10,000

    • 10th Edition BPO Innovation Summit and Awards 2022
    • Awards Nomination Fees: 10,000 + 5,000
    Register now >
    Till 11th September

    12,500

    • 10th Edition BPO Innovation Summit and Awards 2022
    • Awards Nomination Fees: 12,500 + 5,000
    Register now >

Testimonials