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    Reimagine the Business Process for Actionable Insights

    23rd January 2020 | Sheraton Grand, Bangalore


    Register Now!! Our Partners

Our Partners



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Our Speakers

Manish Shah

Manish Shah

Vice President, Southeast Asia

Verint

Ajay Bakshi

Ajay Bakshi

Global Transformation Leader – GSS

Xerox Technology Services India LLP

Santhosh Kumar

Santhosh Kumar

Asst. Vice President - Data & Advanced Analytics, BCM

Genpact

Anil Chawla

Anil Chawla

Managing Director – India & SAARC

Verint Customer Engagement Solutions



Subramanya C

Ram Mohan Natarajan

SVP- Business Transformation

HGS

Archit Jauhari

Archit Jauhari

Business Head Personal Collaboration

Poly

Pramod

Pramod Agrawal

Vice President and Regional CTO (IMEA)

Automation Anywhere

Vinaya Chandran

Vinaya Chandran

Director – Alliances

Kryon



Shankar Balu

Shankar Balu

Director Enterprise Sales,India

Kryon

Palash Gupta

Palash Gupta

Director Engineering,Head Project Management & Business Outsourcing

Huawei Technologies India Pvt Ltd.

Mehul

Mehul Shah

CEO & MD

Elision Technologies Pvt. Ltd

Ravishankar Panchanathan

Ravishankar Panchanathan

AVP and Strategic Practice Head (Analytics)

Infosys BPO



Visukumar Gopal

Visukumar Gopal

Director – Business Excellence

Atos Syntel

Bharathwaj Ranganathan

Bharathwaj Ranganathan

Senior Director

Capgemini

Sanjay K Gupta

Sanjay K Gupta

Senior Director – India Head of Transaction Processing

Conduent

Rajesh Sethi

Rajesh Sethi

BPO Head Business Process Transformation/ Head of Analytics

TCS



Balaji Vittal

Balaji Vittal

Director,Service Delivery

Concentrix

Keshav Loyalka

Rituparn Bakshi

Head Customer Experience Transformation

Hinduja Global Solutions

Sirilatha Ramnath

Sirilatha Ramnath

Vice President- Strategy & Business Services

JPMorgan Chase & Co.

Amit Saigal

Amit Saigal

Associate Vice President and Global Head, Automation & Transformation Solutions

Wipro ltd.



Vivek V

Vivek V

Senior Learning Partner – Technology, Societe Generale Corporate and Investment Banking

SGCIB

Vrinda Pai

Vrinda Pai

Director Information Systems

[24]7.ai

Sanjeev Ravindranathan

Sanjeev Ravindranathan

Director - Services & Operations

AbInbev's Global Capability Center (GCC)

Rahul Shah

Rahul Shah

Vice President, Global Head - Solution Design

Wipro Digital



Ram Nubewell

Ramakrishnan Govindhan

Co-Founder and CTO

Nubewell Networks Private Limited

Rajeev Shroff

Rajeev Shroff

CEO, SmartDrive, & Founder

Cupela Coaching and Consulting

Raja

Raja Lakshmipathy

Managing Director

Genesys India





Key Takeaways and Special Features

BPO Industry Revitalization through Technology

Emerging Tech Trends to watch for in BPO Industry

Overcoming the challenges and Limitation with use of Technology

Reskilling the Work force in BPO industry

Employee Engagement Using Gamification in BPO Industry

The Next Wave of Automation – Scaling with High Value Processes

Who Should Attend BPO Tech Summit 2020?

CXO's/ VP/ President/ Directors:

  • Technology
  • Information
  • Operations
  • Business transformation
  • HR
  • Finance

Testimonials

Insights of Previous Edition

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Benefits of Attending

Sponsors benefit in Nutshell: