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    Shirish Kalamkar on Accountability, AI & the Future of BPO
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    Leading Through Technology with Makarand Joshi - Tata Technologies
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    Shirish Kalamkar on Accountability, AI & the Future of BPO
    16 Jul, 2025
    Thumbnail
    Reimagining BPO: A Candid Conversation with Rajendran Murthy on AI, Strategy & the Road Ahead
    05 Jul, 2025
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    In conversation with Gurbans Chatwal - Fiserv , Insights that redefine leadership in BPO operations
    25 Jun, 2025
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    In conversation with Joydeep Ray - Altruist Technologies , Insights that redefine leadership in BPO operations
    14 Jun, 2025
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    Leading Through Technology with Makarand Joshi - Tata Technologies
    06 Jun, 2025

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